Customs Brokerage Assistant Manager

It's more than a job As a Customs Brokerage Assistant Manager at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine. ‎ A Customs Brokerage Assistant Manager overseeing daily customs clearance operations, ensuring compliance with customs regulations, and delivering high levels of customer service How you create impact Support the management of day-to-day customs brokerage activitiesOversee the preparation and submission of import customs entries and ensure timely and accurate customs clearance of shipmentsMonitor shipment status and address clearance delays or exceptionsAssist with customs examinations, holds, and post-entry correctionEnsure compliance with CBP regulations and Partner Government Agency (PGA) requirementsReview customs documentation for completeness and accuracy and verify proper tariff classification, valuation, and country-of-origin declarationsStay informed about changes in customs regulations, trade agreements, and import/export requirementsSupport internal and external compliance auditSupervise Customs Brokerage Specialists, Entry Writers, and Coordinators and provide training on customs regulations, company procedures, and compliance standardsAssist in workload allocation and performance management and also serve as an escalation point for operational and customer issuesSupport employee coaching and development initiativeMaintain strong relationships with customers and provide customs-related guidanceAddress customer inquiries regarding duties, taxes, customs regulations, and shipment status and resolve escalated customs clearance issues promptlySupport customer onboarding and implementation activities What we would like you to bring Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or related field.Licensed Customs Broker (LCB) preferred.5+ years of customs brokerage experience from freight forwarding industry preferredPrevious supervisory or team lead experience preferredStrong knowledge of CBP regulations, HTS classification What's in it for you At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $90000.00 and $95000.00. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. “Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.” Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.