Customs Brokerage Agent
About the role
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
We have 19,000 trained professionals, 300+ locations worldwide, and are a Fortune 500 company with globally unified systems.
Responsibilities
Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
- Receive documents
- Prepare customs entries in Exp.o Customs
- Understand the elements of the Import & export customs SOP
- Ensure accurate and timely data entry into operating systems
- Ensure timely customs clearance of shipments
- Monitor customs clearances and communicate with Customers
Requirements
- Global logistics industry knowledge
- Good computer skills (e.g., MS Excel, MS Word)
- Fluent in English
Skills
Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs.
Job Execution: Consistently completes quality work that matches job expectations.
Reliability: Consistently meets deadlines.
Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers.
Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.
Culture: Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Personal Growth and Development: Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year.
Benefits
Expeditors offers excellent benefits, including a Training and Personnel Development Program and growth opportunities within the company.