Customs Administrator

Key Responsibilities

• Execute general administrative support plans and processes for a department/ group of professionals
• Support administration of customs and trade compliance plans and processes to facilitate the timely, secure and cost-effective import, export and shipment of materials, equipment, products, packages, and documents across international borders
• Implement customs brokerage activities such as preparing and maintaining shipping records
• Review shipped items and shipping validity dates
• Identify, obtain and collate documents required for certificates for customs clearance
• Perform daily shipment documentation work and other required documents
• Process, handle, distribute and archive all required documents
• Raise bills to customers for services, examine invoices and shipping documents
• Co-ordinate with overseas office to check and verify shipment information
• Communicate with external organizations such as customs authorities or shipping agents to verify customs requirements
• Collaborate with staff members of departments to prepare for the meetings and daily workload
• Take steps to achieve coordinated cooperation of the departments
• Collate, analyze and put forward initial recommendations for process improvement
• Implement best practices, resolve recurring issues and suggest modifications in administrative support processes and systems to increase effectiveness and efficiency

Qualifications

• Strongly preferred: 2+ years of experience in shipping / logistics / supply chain management industry.
• Prior experience in customer service and/or operations.
• Attention to detail.
• Able to prioritize and meet deadlines.
• Prior experience using transportation management systems.
• Proficiency in Microsoft Office, including Excel, Outlook, Teams.
• Physical ability to communicate clearly and accurately, operate a computer and other office equipment.

Personal attributes

• Action-oriented
• Collaborative
• Educative communication
• Resourcefulness
• Results driven
• Adaptable and quick to learn
• Comfortable in a fast-paced environment

Benefits

• Belong to a diverse and dynamic culture that promotes inclusion, growth, and development.
• Participate in comprehensive compensation (competitive salary and bonus incentive plan).
• Benefits (including medical, dental, and vision).
• Generous PTO plan (including sick days and Floating Holidays, and a 401k match).
• Enjoy a hybrid work environment.