Customs Manager

Position Overview

We are seeking a Customs Manager to support and oversee customs activity for North America. This role reports to the North America Customs & Compliance Manager and plays a critical part in ensuring our import/export processes are compliant, efficient, and aligned with evolving trade regulations.

Role Responsibilities

• Oversee import and export customs processes, including documentation, compliance checks, reporting, and broker audits.
• Perform accurate HTS product classification and issue USMCA certifications.
• Monitor tariff changes, interpret the results, and communicate impacts to business leaders.
• Ensure compliance with CTPAT, USMCA, and other Free Trade Agreements; maintain accurate customs data within ERP systems.
• Conduct landed cost analyses to support procurement and business decision-making.
• Serve as a primary liaison for U.S. and Canadian customs-related issues and support business teams with import/export inquiries.
• Collaborate with IT to ensure import/export documentation meets compliance standards.
• Run customs reporting, audit broker filings, and support tariff refund applications.

Minimum Qualifications

• 3+ years of experience in a Customs, Import/Export, or Trade Compliance environment.
• Strong working knowledge of U.S. and Canadian import/export regulations.
• Hands-on experience with HTS classification and issuing USMCA certifications.
• Able to extract and analyze data using ERP systems, Excel, and U.S. government resources.
• Strong professional and proactive communication skills with the ability to work independently and cross-functionally in a corporate environment.

Preferred Qualifications

• Bachelor’s degree in a related field.
• Customs Broker License or CCS certification.
• Experience auditing customs entries and managing broker relationships.
• Background in tariff analysis, tariff refund applications, or various freight customs functions.