Customer Support Specialist / Cashier / Receptionist - P/T - New Castle Hyundai

About the role

The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support their busy dealership operations.

Responsibilities

- Answer and manage a multi-line phone system - Greet and assist customers in a friendly, professional manner - Process cash and credit card transactions accurately - Handle service tickets, customer paperwork, and dealer transactions - Perform general office duties (filing, data entry, organization) - Support daily dealership operations as needed

Requirements

- Strong communication skills (phone and in-person) - Professional, friendly, and customer-focused attitude - Basic computer skills and ability to learn dealership systems - Organized and detail-oriented - Reliable with a strong work ethic - Flexible schedule (including evenings and Saturdays)

Qualifications

- High School Diploma or GED required

Skills

- Excellent interpersonal and communication skills - Ability to handle multiple tasks simultaneously - Attention to detail and organizational skills - Proficiency with basic office software

Benefits

- Competitive Pay Plan - Career growth and advancement opportunities - 401(k) with Employer Match - Employee Vehicle Purchase Discounts - Stable, team-oriented work environment

Pay

- Competitive salary based on experience

Schedule

- Full-time position - Flexible schedule including evenings and Saturdays Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.