Customer Support Specialist

Main Responsibilities

• Oversight of client and vendor inquiries via various communication channels.
• Periodic facilitation of vendor sourcing to meet client requirements.
• Reviewing and analyzing submitted work orders for completion.
• Mediating costs within established guidelines.
• Ensuring quality assurance of vendor work.
• Scheduling and monitoring the workflow efficiency.

Qualifications

• High school diploma or equivalent.
• One year of FHA conveyance and property experience preferred.
• Previous customer service and outside sales experience preferred.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Experience working in Aspen is advantageous.
• A bilingual candidate is highly valued.