Customer Support Specialist 1

About the role

NEOGOV is a proud AI‑Enabled SaaS leader in the Public Sector & Public Safety space, serving public sector and public safety organizations nationwide for over 25 years. Our integrated, intelligent platform streamlines critical workforce and operational processes—from hiring and onboarding to employee growth, retention, compliance, and public safety operations—supporting the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose‑driven technology to help build stronger communities. The Customer Support Specialist is an