Customer Support Call Taker
Mister Sparky Electric · Englewood, OH · 1 wk ago
Management$16–$18/hrFull-time
Benefits
- Health insurance
- Paid time off
- 401(k)
- 401(k) matching
- Dental insurance
- Bonus based on performance
Requirements
- Strong verbal and written communication skills
- Basic computer skills; ability to learn and use dispatching / scheduling software
- Able to multitask, stay organized, and handle changing priorities
- Reliable attendance, punctuality, and professionalism
- Good interpersonal skills—team player mindset
- Able to pass background check and drug screening
Nice to Have
- Previous experience in customer service or call taking/ dispatch roles
- Familiarity with scheduling, routing, or dispatch tools (e.g., ServiceTitan or similar)
- Experience handling phone calls in a busy environment
- Knowledge or interest in electrical/ home service industry
Work Schedule
Monday to Friday 9am to 5:30pm, with on call rotation approximately 1 day per week and weekend rotation with the call taking team.
Compensation
$16.00 - $18.00 per hour