Customer Support Agent

Responsibilities

• Achieve and maintain an excellent reputation with our client base
• Work to ensure satisfaction of our clients
• Provide excellent email, phone, and live chat based support
• Schedule and provide client walkthroughs or training sessions upon client request

Requirements

• Customer service experience
• Strong computer skills
• Ability to use proper spelling, punctuation, and grammar when writing emails
• Good communication skills on the phone
• Self‑starter who is reliable and committed
• Ability to quickly learn a number of new websites and software programs
• Software and website support experience desired

Schedule

Full‑time, 40 hours per week, five days a week.

Location

Remote position.