Customer Supply Chain Manager

Job Responsibilities

• Align with sales for winning new business—provide sales support on major deals
• Make the business “sticky” and capture higher margins
• Define and implement supply chain strategies for key accounts across Global plants and regions to improve performance on:
• Agility programs
• Cost Reduction
• GPPv improvement
• Increase inventory turns
• End to End Supply Chain Solutions to increase revenue
• Reduce total landed cost—looking at the end-to-end supply chain
• Communicate frequently with key customers to help ensure satisfaction with the company and the products
• Solicits performance feedback both internally and externally and communicates information to Plant teams and Departments
• Acts as a customer advocate to drive prioritization of projects and responses to problems/issues supports account planning, supply chain issue escalation, strategy development and sales
• Works in a Global environment, with sales, business development, finance, account team and customer to understand the customer’s needs and develop supply chain proposals to meet those needs and achieve company objectives
• Work with customer to:
• Improve terms with customer-controlled suppliers and execute to those terms
• Improve the inventory turns
• Establish and maintain pre-paid inventory
• Insure liability approval for any VMI
• Implement inventory reduction strategies

Job Requirements

• Degree in Business, Supply Chain Management or related disciplines
• At least 6 years experience in manufacturing fields, with at least 2 years supervisory experience
• EMS experience preferred
• Ability to work effectively on cross-functional teams and work in a global team environment
• Capable of managing multiple detailed projects to a successful end, while working under tight time deadlines across various global time zones
• Strong customer contact, negotiation and problem resolution skills.
• Excellent communication and presentation skills.