Customer Solutions Expert - Modernization

Job Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

About the role

Are you ready to make your next career move to join our team as our Customer Solutions Expert - Modernization for KONE Americas? Do you enjoy collaborating with colleagues and customers in all stages of the sales funnel? Does contributing towards the successes of the company by meeting customers’ expectations motivate you? Do you thrive in areas where you assist with estimating, engineering and solutions requests, and ordering process? Are you knowledgeable on the laws and regulations regarding safety and environmental governmental regulations? Do you demonstrate a passion for providing feedback and solutions? Are you committed to promoting a culture of customer satisfaction and customer referral?

Job Duties

• Implement the agreed upon sales strategy, policies and procedures for New Building Solutions (NBS) Major Projects.
• Part of the Major Projects Sales Support team that targets, qualifies and secures NBS Major Projects in the Americas, and establishes strategy for their pursuit.
• Bring 5+years of progressive and successful Sales Experience with industry estimating tools and processes to KONE.
• Use the knowledge gained through your 4-year college degree.
• Other Hiring Requirements
• Proven success at working on multiple projects simultaneously.
• Comprehensive understanding of KONE’s processes, policies and contracts/product offerings.
• Familiarity with competitor product offerings and practices.
• Sound working knowledge of construction industry.

Requirements

Proven success at working on multiple projects simultaneously.

Comprehensive understanding of KONE’s processes, policies and contracts/product offerings.

Familiarity with competitor product offerings and practices.

Sound working knowledge of construction industry.

Qualifications

4-year college degree.

Skills

Knowledgeable on the laws and regulations regarding safety and environmental governmental regulations.

Demonstrates a passion for providing feedback and solutions.

Commitment to promoting a culture of customer satisfaction and customer referral.

Benefits

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation

We value your authentic self. Collaborative, creative, and supportive work environment.

Passionate about safety, quality, and innovation

We care about the communities where we live and work. Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Mental, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Pay

Annual Base Pay Range: The hiring range for this role in the USA location is $126,600 – $166,215. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

The hiring range for Canada is $130,500 – $171,255.

Schedule

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (60/40) based on achievement of company goals and individual goals.

*Beware of Recruitment Scams!* KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Read more on www.kone.com/en/careers At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on https://careers.kone.com/en/