Customer Solutions Engineering Manager (IST, North Reading, MA)

About the role

The Customer Solutions Engineering Manager leads a multidisciplinary engineering team responsible for the development and deployment of customized System Level Test (SLT) solutions. This role serves as the bridge between advanced platform design and high-volume manufacturing environments—ensuring that every custom modification meets the rigorous reliability standards of semiconductor testing.

Responsibilities

• Lead the engineering effort to adapt SLT base equipment platforms for unique customer device configuration and test execution needs.
• Develop custom test site designs, including slot configuration, SLT board support, DUT thermals, and automation solutions.
• Collaborate with customers, applications engineering, and software teams to build software specials, data processing flows, and custom test execution capabilities.
• Build and oversee material demand planning, custom hardware builds, testing, and deployment activities for customer-specific solutions.
• Support on-time field deployment and production readiness of customized systems.
• Partner cross-functionally with Product Marketing, Core Engineering, Project Management, Product Support, and Manufacturing.
• Mentor and guide a matrixed engineering team, fostering technical excellence and agility.
• Ensure technical risks are identified early with comprehensive mitigation strategies in place.

Qualifications

• Preferred Education: Bachelor’s or Master’s degree in Electrical, Mechanical, or Systems Engineering or equivalent experience.
• 10+ years of experience in semiconductor capital equipment.
• 3+ years in a leadership role managing complex, multidisciplinary engineering projects.

Experience & Skills Needed

• Primary experience: Leading engineering development for semiconductor capital equipment or complex mechanical/electrical systems.
• Primary skill: Strong technical leadership with the ability to balance technical depth and business priorities.
• Secondary skill: Cross-functional collaboration with engineering, manufacturing, and customer-facing teams.
• Additional experience in hardware/software integration, system reliability, and custom product configuration.
• Individual soft skills: Exceptional communication, analytical thinking, and problem-solving abilities.
• Team soft skills: Mentorship, influence without authority, and fostering an agile engineering culture.

Priorities

• Experience in System Level Test environments.
• Experience supporting global customers and deployments.

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. Please click here to see details.