Customer Solutions Engineer (III) [AQ-13790]

About the role

Join a global technology leader renowned for its innovative spirit and commitment to solving the world’s most complex challenges. As a pivotal technical advisor, you will shape the future of advanced solutions, leveraging deep consultancy and engineering expertise to tackle large-scale customer challenges. You will drive vision, foster alignment, and mentor peers, making a tangible impact on strategic initiatives and customer success.

Responsibilities

• Lead the scoping, end-to-end design, and implementation of solutions, including coding and supporting client or partner integration.
• Ensure adherence to engineering best practices, including design and code reviews, comprehensive test coverage, and the creation of clear, maintainable code that follows established style guides.
• Guarantee solution compliance with data and legal policies, securing all necessary reviews prior to launch.
• Actively participate in industry and account business planning, meeting with clients and partners to deeply understand their objectives and challenges.
• Identify technical gaps, recognize recurring patterns, and uncover opportunities for solution reuse or new innovations to drive client success.
• Secure alignment with clients, partners, and sales teams regarding solution needs and commitment to moving forward.
• Build trust by actively listening and demonstrating a profound understanding of client or partner core needs, articulating possibilities with technology.
• Collaborate with stakeholders in sales, business development, or related teams to analyze industry dynamics and identify partners or clients who can benefit from advanced solutions to unlock revenue, business growth, and efficiency.
• Rapidly grasp the nuances of clients and partners within your focus industry, quickly adapting to new technical offerings or client technical stacks to provide expert engineering consultation.
• Comfortably switch between various technologies, explaining trade-offs, and developing subject matter expertise in trending areas to offer deeper advice and innovative solutions.

Requirements

• Proficiency in stakeholder management for technical solutions.
• Strong technical problem-solving abilities.
• Demonstrated core technical role-related knowledge.
• Expertise in the software development lifecycle, specifically for technical solutions.
• Proven experience in solution design.
• Solid understanding of Web Technologies.
• Competency in software engineering principles.
• Excellent consultative skills.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Eligible talent gain access to benefits such as subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Free online training is also available through Aquent Gymnasium.

About the Client

Join one of the world’s most iconic technology visionaries, consistently recognized as a global leader in digital innovation. This client offers a high-energy, collaborative environment where you will work alongside some of the industry’s brightest minds. Contribute to high-visibility projects within a multi-billion dollar tech giant, influencing how the world connects and learns.