Customer Service Specialist - Bilingual
About the role
Do Work That Matters. In a Culture That Means It. Be part of a team that values connection, accountability, and real impact. Why Access? Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support. You’ll Be Part Of a Team That Is Clear about expectations Supportive and accountable Focused on outcomes that matter to people. And committed to helping people live the healthiest and fullest lives possible – while making sure our staff can do the same.
Join Our Team! Are you a people person who enjoys helping others and thrives in a fast-paced environment? We're looking for a Customer Service Specialist - Bilingual to serve as the first point of contact for clients at our busy community counseling center. If you're organized, compassionate, and enjoy providing exceptional customer service, we'd love to hear from you!
Schedule
Full time 35 hours a week | Monday–Thursday 8:30AM – 4:30 PM and alternating Friday 8:30 AM - 5:00 PM and Saturday 9:00 AM - 5:00 PM
Pay
$20.00 per hour
Responsibilities
- Greet and assist clients with professionalism and care.
- Register new clients for services.
- Verify insurance information and collect co-pays.