Customer Service Return Agent

Role Overview This position involves delivering exceptional customer service at a vehicle rental location. Responsibilities include greeting customers, inspecting rental vehicles for damage and fuel levels, completing accurate return transactions, and advising on final charges. The role also includes promoting additional services, identifying vehicles for maintenance, and supporting fleet management. The candidate must be adaptable to various weather conditions and willing to perform additional tasks as needed. Qualifications & Skills High school diploma or GEDAt least 1 year of customer service experience, preferably in sales, service, or hospitalityValid driver’s license with a clean recordBasic computer skills and familiarity with Microsoft OfficeWillingness to work flexible hours, including day or evening shifts, and travel occasionallyWilling to wear a uniform; speaking additional languages is a plus Key Duties Welcome and assist customers, ensuring a positive experienceInspect and tag vehicles for maintenance or issuesHandle return transactions and explain rental chargesPromote and sell additional products/servicesSupport vehicle management and fleet operations Benefits: Comprehensive healthcare, life insurance, PTO, holidays, employee discounts, uniform provided, and employee assistance programs.