Customer Service Representative - Part-Time
RG&T Solutions · Rochester, NY · 2 wk ago
OTHR$18/hrPart-time
About the role
A reliable and customer-focused Customer Service Representative to support front-office operations at a recycling facility.
Responsibilities
- Greet and assist customers and vendors professionally
- Process transactions, invoices, and documentation accurately
- Answer multi-line phones and respond to email inquiries
- Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
- Maintain a clean, organized front desk and assist with administrative tasks such as filing, data entry, and scanning
- Cross-train in other administrative roles for team support
Requirements
- Minimum of 2 years customer service or administrative experience, preferably in industrial or logistics settings
- High school diploma or GED required
Skills
- Strong communication, multitasking, and time management skills
- High attention to detail and accuracy
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to thrive in a high-volume, fast-paced environment
Schedule
Part-time, on-site role with up to 30 hours weekly
Pay
Competitive hourly pay of $18.00
Benefits
- Includes PTO
- Opportunities for training and growth
Work Environment
Team-oriented environment with a focus on service excellence