Customer Service Representative - Part Time

About the role

Hall’s Culligan (Cleveland – Brooklyn Heights) is hiring a Customer Service Representative to join their team. They provide high-quality water treatment solutions backed by local, customer-first service.

Responsibilities

• Support customers via phone, text, and email
• Answer questions, solve problems, and create a great experience
• Recommend products and services based on customer needs
• Keep accurate records of interactions

Requirements

• Friendly, reliable, and customer-focused
• Strong communication and problem-solving skills
• Comfortable multitasking and using computer systems
• Previous customer service experience is a plus

Qualifications

• This role requires the ability to wear a telephone headset for extended periods, up to 8 hours per day, while handling inbound and outbound customer calls.

Benefits

• Flexible hours that fit your schedule
• A stable, growing, family-oriented company
• Opportunities to learn, grow, and advance

Pay

$17.50/hour + monthly bonus opportunities

Schedule

Part-time role with flexible scheduling