Customer Service Representative- Part Time

About the role

Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is Love What You Do...Make A Difference!

Responsibilities

• Serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
• Achieve a professional career with Monday through Friday work hours and weekends off.
• Promote from within; a career that provides opportunity for growth.
• Participate in a comprehensive benefits package.

Requirements

• A smile and great attitude.
• A highly developed sense of integrity and strong work ethic.
• A personable and outgoing demeanor; able to talk with clients and build rapport and relationships.
• A great attention to detail and providing accurate service.
• Technically savvy; able to use multiple computer systems and adapt to change.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
• Be kind.

Qualifications

• A high school diploma or equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smartphone and digital channel skills.
• Be organized and display excellent communication skills and a personable attitude.
• Previous work in retail, consumer service delivery, or client relations.

Skills

• Basic math skills.
• Keyboarding proficiency.
• Microsoft Office tools (Excel, Word, Teams, Outlook).
• Smartphone and digital channel skills.
• Organizational skills.
• Excellent communication skills.

Benefits

• 401(k) plan.

Pay

USD $18.00/Hr. USD $20.43/Hr.

Schedule

Monday through Friday work hours and weekends off.