Customer Service Representative - Part Time
RoShay Services · Cleveland, OH · 2 wk ago
OTHRPart-time
Role Overview
This is a customer service-focused, outdoor, multi-function position at airport rental locations. You will assist customers with vehicle check-in, check-out, and return processes, ensuring a smooth and positive experience.
Key Responsibilities
- Check vehicles and input data using handheld devices
- Process rentals for loyalty customers
- Assist customers at exit gates and vehicle returns
- Provide professional, friendly customer service throughout all interactions
Qualifications & Skills
- Valid Driver's License
- Basic computer skills (typing, data entry)
- Effective verbal communication and customer service skills
- Customer-first mindset with professionalism, patience, and clear communication
- Willingness to work outdoors and stay active
- Flexibility to work various shifts
- Ability to type, sit, stand, walk, and move throughout the lot; enter and exit vehicles; and drive different vehicles
- At least 18 years old and authorized to work in the U.S.
- Retail or customer service experience in fast-paced environments is a plus
Additional Perks
- On-the-job training
- Paid time off
- Insurance options
- Flexible spending accounts
- Retirement benefits
- Employee discounts
- Note: Perks may vary based on full-time/part-time status and location.