Customer Service Representative (Part-Time)

Responsibilities

• Aid the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies
• May be asked to assist with payroll data entry, freight reports, driver collect reports, billing, and filling

Qualifications

• Skilled in Microsoft Office programs
• Excellent keyboarding skills
• Has worked in a fast-paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive, and people-centered work environment
• Modern facilities

Physical Demands

• Requires the ability to perform administrative and clerical tasks in an office and Service Center environment
• Prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items
• Occasional entry into dock or trailer areas as needed