Customer Service Representative (Part-Time) - Afternoon Shift

Requirements

• 2 years of customer service experience
• Available to work a variety of shifts, including days, evenings, nights and weekends

Qualifications

• Transportation experience
• Excellent verbal and written communication skills

Skills

• Strong computer, typing and 10-key skills
• Experience with Microsoft Office

Responsibilities

• Bill shipments according to applicable tariffs and pricing agreements
• Recognize and resolve documentation errors
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
• Process over, short, and damaged freight and related documentation for customer resolution
• Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

Pay

Pay starts at $22.10

Benefits

Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more per week.