Customer Service Rep - Afternoon Shift
What You’ll Do on a Typical Day
- Cook up workload allocation among warehouse workers, material handlers, and drivers
- Prepare work orders; troubleshoot orders and resolve discrepancies as needed
- Assign and release orders sent for loading and unloading
- Allocate and research inventory for orders
- Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
- Maintain and generate required reports
- Process, audit, and file various documentation
What You Need to Succeed at GXO
- Proficiency in Microsoft Office
- Ability to communicate effectively with carriers, customers, employees, and management
- Proven ability to multitask and prioritize workload in a fast-paced environment
At a minimum, you'll need:
- A high school diploma or equivalent
- Availability to work a flexible schedule when needed
- One year of customer service experience
- Six months of experience in a warehouse setting
Pay, Benefits and More
- Competitive compensation
- Generous benefits package including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more
About the Role
We believe providing superior support and solutions for our customers drives our success, and we want to put you behind the wheel. As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders.
Requirements
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
Qualifications
At a minimum, you'll need:
- A high school diploma or equivalent
- One year of customer service experience
- Six months of experience in a warehouse setting
Skills
While not required, it would be great if you also have:
- High school diploma or equivalent
- Availability to work a flexible schedule when needed
Benefits
- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability
Pay
- Competitive compensation
Schedule
Afternoon Shift, Monday – Friday 3:00Pm-11:30Pm
Company Information
We are a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
About GXO
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
Equal Opportunity Employer
We adhere to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.