Customer Service Representative/ inside sales

Responsibilities

• Serve as the initial contact for current and prospective customers in the FASTSIGNS Center.
• Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
• Participate in daily team meetings and help execute business and marketing plans.
• Communicate with customers via email, telephone, in‑person, and on‑site visits.
• Build long‑lasting relationships by turning prospects into long‑term clients.

Qualifications

• 2–3 years of retail or counter‑sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn, and able to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more) and view a computer screen for long periods.
• Ability to work under pressure to produce high‑volume, high‑quality work.

Benefits

• Competitive pay
• Paid vacation and holidays
• Performance bonus
• Ongoing training opportunities

Pay

Compensation: $36,500 – $40,000 per year.