Customer Service Representative / Inside Sales

About the role

The Customer Service Representative serves as the initial contact for current and prospective customers, prepares estimates, implements work orders, ensures timely delivery of finished orders, participates in daily team meetings, executes business and marketing plans, and engages with customers via email, telephone, in-person, and at their place of business to build long-lasting relationships turning prospects into long-term clients.

Responsibilities

• Serve as the initial contact for customers
• Prepare estimates
• Implement work orders
• Ensure timely delivery of finished orders
• Participate in daily team meetings
• Execute business and marketing plans
• Communicate with customers via email, telephone, in-person, and at their place of business
• Build long-lasting relationships turning prospects into long-term clients

Requirements

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent

Skills

• Outgoing, responsive, eager to learn, ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Benefits

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

Pay

$18.00 - $22.00 per hour