Customer Service Representative | Full-Time/Part-Time

Role Overview Our Customer Service Representatives assist potential and current borrowers by answering questions about loan products, evaluating vehicles, managing loans and payments, and maintaining communication with customers. They ensure compliance with company policies and provide honest, respectful service, acting as the core of the business. Key Responsibilities Deliver exceptional customer service in person and by phoneExplain loan products, terms, and payment options clearlyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls as neededEnsure compliance with policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and excellent communication skillsDetail-oriented and organizedPrevious customer service or data entry experience preferred but not requiredDependable, honest, motivated, and professional Additional Details Full-time position with a stable schedule, offering competitive pay, paid holidays, vacation, training, and potential career growth. Benefits such as medical, dental, and vision are available after probation. Must pass background screening and demonstrate integrity. We are an equal opportunity employer.