Customer Service Representative - Full-Time

Role Overview The Customer Service Representative is responsible for assisting potential and current customers with loan inquiries, evaluating vehicles, processing loan applications, managing accounts, and ensuring compliance with company policies. Key Responsibilities Provide exceptional in-person and phone customer serviceExplain loan products, terms, and payment options clearlyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls when neededEnsure compliance with policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and professionalismExcellent communication, organization, and attention to detailPrevious customer service or data entry experience preferred but not requiredAbility to work full-time as scheduledDependable, honest, motivated, and team-oriented Additional Information Offers competitive pay, paid holidays, vacation, on-the-job training, career growth opportunities, and voluntary benefits after initial period. Must pass background screening and uphold high standards of integrity and professionalism in a fast-paced environment.