Customer Service Representative - Full-Time

Role Overview The Customer Service Representative is responsible for assisting customers with loan inquiries, vehicle evaluations, managing accounts, and ensuring compliance with company policies. They provide exceptional service both in person and over the phone, explaining loan products, terms, and payment options clearly. Key Responsibilities Offer outstanding customer service and support in person and via phoneExplain loan products, terms, and payment options professionallyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls as neededEnsure adherence to company policies and legal requirements Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and professionalismExcellent communication, organization, and attention to detailPrevious customer service and computer experience preferred but not requiredDependable, honest, motivated, and team-oriented Additional Info Offers competitive pay, paid holidays, vacation, on-the-job training, career growth, and health benefits after 91 days. Full-time schedule, never working on Sundays. Must pass background screening and adhere to legal and company standards. An equal opportunity employer committed to diversity and inclusion.