Customer Service Representative ( $16/hr Remote)

Why Consider This Job Opportunity

Benefits start on day 1 for full-time colleagues, with no waiting period. Opportunity for career advancement and growth within the organization. Competitive pay with performance incentives. Comprehensive health benefits including Medical, Dental, Vision, Disability, and Life Insurance. Flexible work schedule with vacation and sick days, plus company-paid holidays. Supportive and collaborative work environment that prioritizes health, safety, and flexibility.

What To Expect (Job Responsibilities)

• Handle customer calls and correspondence related to service, scheduling, and billing inquiries
• Offer Home Inspection leads to qualifying customers
• Cultivate and maintain ongoing customer relationships
• Utilize a computerized system for identifying customer needs and tracking contacts
• Initiate outbound customer service calls for various campaigns

What Is Required (Qualifications)

• 1-2 years of customer service experience preferred
• 1-2 years of phone sales experience preferred
• High school diploma or GED
• Basic knowledge of Microsoft Word, Excel, and Windows
• Ability to type 35 wpm preferred

How To Stand Out (Preferred Qualifications)

• Good verbal, written, and interpersonal communication skills
• Ability to work in a fast-paced environment and problem-solve effectively
• Dependable with consistent punctuality for all scheduled shifts
• Capability to work a flexible schedule, including weekends and holidays
• Suitable home office/workspace for remote work during scheduled shifts