Customer Service Rep 1

Job Responsibilities

This position will be housed in Columbus, GA and will perform a variety of general secretarial, clerical, and administrative support functions in support of the Columbus Health Dept clinic. You will support the Department by utilizing your expertise to fulfill the following responsibilities:

• assisting patients with questions regarding available services and providing program information
• patient intake/data entry and verifying insurance information
• collecting fees for services rendered
• answering phones
• operating standard office equipment
• filing
• other duties as assigned

Minimum Qualifications

• High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.
• PREFERRED QUALIFICATIONS: Public Health experience, administrative and/or medical office experience.

Additional Information

• All West Central Health District 7 employees are deemed essential workers in the event of an emergency.
• If you are called on to participate, you are required to report to the designated site as a condition of employment, whether the emergency occurs during or outside regular work hours.
• The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

Benefits

• Standard Benefits for Full-Time Salaried Employees: In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance.
• Standard Benefits For Part-Time Employees: Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.