Customer Service Job Fair Miami
Answering Service Care · Miami, FL · 1 wk ago
On-siteOTHR$16/hrPart-time
Join Answering Service Care 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation. At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we lead the charge in redefining service delivery. Our Mission: To forge seamless connections between businesses and their clientele through tailored communication solutions, nurturing lasting relationships, and consistently surpassing expectations. Are you driven by a passion for customer service? Whether you're seeking full-time or part-time opportunities, we're eager to connect with you! NOW HIRING - IMMEDIATE OPPORTUNITIES at a 50+ year company. Are you customer service oriented? Are you looking for a full-time or part-time job? Our Answering Service Operator job opportunities in FL start at $16.00/hr and our Bi-lingual English/Spanish is $16.50/hr, with a $.50 increase at 4 months and annual reviews.Plus Weekly Performance Bonuses! Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)Schedule: Full-Time and Part-Time openings available What You'll Do Answer inbound calls and make outbound calls with professionalism, warmth, and accuracyFollow call scripts and industry-specific guidelines while actively listening and addressing caller needsPerform lead intakes, gather information, and document details with precisionSchedule appointments and transfer calls to the appropriate contacts as neededDispatch messages accurately and efficiently, ensuring clear and detailed communicationNavigate multiple systems and maintain thorough call documentationProvide outstanding customer service by demonstrating empathy and patienceLive chat, SMS, and email support What We’re Looking For Strong verbal and written communication skillsAbility to multi-task and remain focused in a fast-paced environmentExcellent listening skills and a keen attention to detailEmpathetic and compassionate approach to customer interactionsIntermediate to advanced computer skillsAbility to maintain positivity and patience under pressure Interested in other opportunities, we're hiring across the company. Bring your resume and tell us what you're good at. OperationsBillingSalesCustomer Success Why Join Us? Benefits Health/Dental/Vision Coverage (FT)PTO (Start earning on day one)Employee Assistance Program (Free Training & Development Courses)Childcare ReimbursementGym Membership ReimbursementWeekly payGrowth opportunities within a supportive team environment Our Core Values Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.Always Improving – We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.T.E.A.M. (Together Everyone Achieves More) – As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.Innovation – We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations. If you’re reliable, goal-driven, and ready to represent clients with professionalism and care, we’d love to connect with you.