Customer Service / Inside Sales

About the Role

We are hiring a full-time creative, resourceful customer service representative (CSR) in Orem, UT. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. This position is onsite at our service center, part of a great team.

Schedule

Hours are 7:30 am – 4:30 pm Monday through Friday.

Why Join Us

Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long-lasting careers—25% of our U.S. team has 20+ years of service!

Benefits

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you’d expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:

• A lasting career—career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work/life balance
• Team-oriented company culture where it’s called work for a reason but have fun in the process (customers can hear that in your voice)
• Join a local team with company backing

Responsibilities

In our fast-paced team environment, you will partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships.

• Customer inquiries, quotes, order processing, expediting/returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed, deliver orders to customers as needed

Requirements

• 6+ months customer service or inside sales (industrial distribution or parts counter environment a plus)
• Hydraulic, bearings, or power transmission knowledge preferred
• Attention to detail, accuracy, ability to multitask, sense of humor
• Written and verbal communication skills, including English grammar
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Mechanical aptitude
• Basic computer skills including Excel
• Valid driver’s license & clean driving record (MVR)

This position is not eligible for relocation benefits and is expected to be performed onsite. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.