Customer Service / Inside Sales

FCX Performance · North Sioux City, SD · 3 wk ago

Full-time

About the role

We are hiring a full-time creative, resourceful customer service representative (CSR) in N. Sioux City, SD. In this role, you will provide professional and timely support to our sales team and customers. This position is onsite at our service center, part of a great team. Hours are 8:00 am – 5:00 pm Monday through Friday.

Why join us

Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long-lasting careers—25% of our U.S. team has 20+ years of service!

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team.

Responsibilities

Customer inquiries, quotes, order processing, expediting/returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed, deliver orders to customers as needed
Partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships

Requirements

1+ year customer service or inside sales (industrial distribution or parts counter environment a plus)
Hydraulic, bearings, or power transmission knowledge preferred
Attention to detail, accuracy, ability to multitask, sense of humor
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Mechanical aptitude
Basic computer skills including Excel
Valid driver's license & clean driving record (MVR)
Must be authorized to work in the US (no sponsorship available for this position)
This position is not eligible for relocation benefits and is expected to be performed onsite

Benefits