Customer Service / Inside Sales

FCX Performance · Russellville, AR · 2 wk ago

OTHRFull-time

About the Role

We are hiring a full-time, creative, and resourceful customer service representative (CSR) in Russellville, AR. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor and Fortune 1000 company, we realize we are only as strong as our dedicated team. This position is onsite at our service center as part of a great team.

Hours are 8:00 am – 5:00 pm Monday through Friday.

Why Join Us

Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA-approved vendor. Applied has been fortunate to retain associates who have built long-lasting careers—25% of our U.S. team has 20+ years of service!

Responsibilities

Partner with customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships
Handle customer inquiries, quotes, order processing, expediting, and returns
Source parts
Assist in generating sales
Help in the stockroom as needed
Deliver orders to customers as needed

Requirements

1+ year of customer service or inside sales experience (industrial distribution or parts counter environment a plus)
Hydraulic, bearings, or power transmission knowledge preferred
Attention to detail, accuracy, and ability to multitask
Strong written and verbal communication skills, including English grammar
High school diploma or equivalent
Ability to lift up to 50 lbs.
Mechanical aptitude and basic computer skills, including Excel
Valid driver’s license and clean driving record (MVR)

This position is not eligible for relocation benefits and must be performed onsite. Candidates must be authorized to work in the U.S. without sponsorship.

Benefits