Customer Service Data Entry Specialist

Overview

Come join the LIPPERT team! Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award‑winning innovation, and premium products to all of our customers.

Responsibilities

• Receive inbound email orders and accurately enter them into the ERP system.
• Communicate with customers to clarify order details as needed.
• Identify and report any discrepancies or issues with orders.
• Coordinate with sales, customer service and pricing teams to resolve order issues.
• Maintain general knowledge of the product line and pricing schedules.
• Maintain organized records of all orders and related documents.
• Perform all other responsibilities as may be assigned by management.

Qualifications

• Education: High School Diploma or equivalent.
• Computer Skills: Proficient with MS Office Suite, advanced MS Excel; prior experience with ERP systems for transaction processing, reporting and inquiries.
• Organization Skills: Effective time management and ability to organize and direct the quality of work of teams amid multiple projects.
• Previous Work Experience: Customer service, order processing or administrative support.
• Preferred Experience: 2 years of experience in sales, customer service or distribution environment.
• Work Authorization: Must be able to pass E‑Verify.

Why We Are Different

At Lippert, “Everyone Matters.” This is not just a tagline; it is who we are. We have intentionally created a culture that values and celebrates our team members’ unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What You Will Get

• A unique, inclusive and supportive company culture.
• Comprehensive benefit offerings including medical, dental, vision, 401(k) with employer match, vacation, and more.
• Fair and competitive compensation.
• Career development, mentoring, and opportunities to grow.
• Holiday, personal and vacation days.