Customer Service Clerk

A Day In The Life

You will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve:

• Operating electronic scanning cash registers
• Receiving payment for customer purchases
• Honoring discounts and coupons
• Assisting customers with Loyalty Program questions or sign-ups
• Bagging items
• Operating machines to sell money orders, lotto tickets, and transfer funds by wire
• Processing customer returns
• Selling gift cards and lotto tickets
• Handling other transactions as needed
• Maintaining cleanliness of the Customer Service Desk and front area of the store
• Replacing stock in display areas
• Adhering to the uniform and grooming policy

What You Bring To The Table

• Customer Service Skills: Prior customer service skills or related experience.
• Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
• Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.
• Organizational Skills: Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.
• Teamwork: Ability to work independently as well as within a large team.
• Reliability: Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Why You Will Choose Us

• Inclusive work culture built on belonging:
• Competitive Wages paid weekly:
• Access to up to 50% of your earned wages before payday, via our partnership with Stream:
• Flexible work schedules:
• Associate discounts:
• Led by invested in your training, career growth & development:
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!):
• Vacation / Paid Time Off:

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.