Customer Service Case Administrator
Roles And Responsibilities
Prioritize customer inquiries and solutions through efficient time management and focused attention.
Assess brand loyalty with an emphasis on achieving total customer satisfaction.
Inform customers of Honda's stance, ensuring it's supported by facts and comprehensive data from relevant parties.
Employ a full range of negotiation techniques and abilities to achieve a resolution to promote repurchase intent.
Evaluate requests for customer goodwill individually, ensuring a personalized approach.
Job Type & Location
This is a Contract position based out of Timmonsville, SC.
Pay And Benefits
The pay range for this position is $22.00 - $24.00/hr.
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About The Role
The Customer Service Case Administrator is a dynamic role focused on providing top-tier customer support. This role will be responsible for conducting in-depth research, evaluation, and timely resolution of product related cases. This role possesses a strong commitment to customer satisfaction, demonstrating an ability to build trust and long-term relationships with customers.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Workplace Type
This is a fully onsite position in Timmonsville,SC.
Application Deadline
This position is anticipated to close on Jul 12, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.