Customer Service, Baggage Service Agent (Part-Time)

Essential Duties

• Track mishandled luggage and arrange for delivery
• Assist customers with special needs
• Work as a team to provide excellent customer service and meet corporate objectives
• Keep company goals and customer expectations in mind when completing daily tasks

Job Qualifications And Competencies

• Successful completion of training course
• Ability to work all shifts, all days including nights, weekends, holidays
• Ability to work outside in all weather conditions
• Ability to lift 70 pounds regularly
• Preferred qualifications: Previous airline experience, previous employment as a front-line customer service provider, basic knowledge of computer applications and programs

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds regularly
• Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

Job Qualifications And Competencies (continued)

• Preferred qualifications: Previous airline experience, previous employment as a front-line customer service provider, basic knowledge of computer applications and programs

Employment Information

• Starting Rate: $15.25/Hourly
• Bonuses awarded in accordance with company policies and applicable criteria
• Benefits: Paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Company Information

• We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Application Information

• Job Application Deadline: July 24, 2026