Customer Service

Job Summary

SIGCO is accepting applications for a Customer Service Representative to join our dynamic customer service team. The position entails entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position and the typical schedule is Monday through Friday from 8am to 5pm.

Responsibilities

• Entering orders into our system
• Reviewing orders for accuracy
• Answering incoming calls from our existing customer base
• Performing other miscellaneous administrative duties

Requirements

• Exceptional customer service
• Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner
• Strong data-entry skills with consistent attention to detail and accuracy
• Solid computer skills that include the ability to learn new computer programs
• Basic math skills
• Adaptable to change with a positive attitude and the ability to remain open to others' ideas
• Ability to work in a team environment and collaborate with employees at all levels of the organization
• History of positive performance and reliable attendance with the ability to work overtime as needed
• Must possess a strong commitment to Safety!

Qualifications

• High school diploma or equivalent
• Experience in a customer service role preferred

Skills

• Excellent communication skills
• Data entry proficiency
• Computer literacy
• Basic math skills

Benefits

• Industry competitive benefits at the lowest cost to the employee
• Paid time off and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training to equip you with the knowledge and skills you need to succeed

Pay

The pay range for this position is $15.00 - $20.00 per hour, depending on experience and qualifications.

Schedule

The typical schedule is Monday through Friday from 8am to 5pm.