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Customer Service Associate - Automotive Finishes

Sherwin-Williams · Tulsa, OK · Yesterday
Customer ServicePart-time

Deliver products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. Ensure deliveries are complete, packed correctly, and safely delivered to the correct customer. Receive and prepare orders, safely move and load materials, provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment as needed.

This part-time position is located at Automotive Finishes #9743, 7677 E 46th Pl, Tulsa, OK 74145. The work schedule aligns with branch hours of operation: Monday through Friday between 8:00 AM and 5:00 PM. Specific working hours will be determined based on business needs and are subject to change.

Responsibilities

  • Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment, including forklifts, hand trucks/pallet jacks, carts, etc.
  • Assist customers in person and over the phone
  • Process sales transactions in the POS accurately and consistently with policies and procedures
  • Communicate and cooperate with supervisors and coworkers
  • Maintain a clean and safe working environment and optimize space utilization
  • Follow quality service standards and comply with procedures, rules, and regulations
  • Ensure the stockroom is organized
  • Operate color retrieval and paint mixing machine equipment as needed
  • Comply with inventory control procedures and assist with physical inventory process
  • Complete Monthly and Quarterly Safety Training

Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted driver’s license
  • Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation
  • Willing to work all scheduled hours, with or without reasonable accommodation

Qualifications

  • Minimum:
    • High School diploma or GED (preferred)
  • Preferred:
    • At least one (1) year of work experience using material handling equipment (e.g., forklifts, pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts)
    • At least one (1) year of work experience in customer service, retail, or sales

Benefits

A general description of benefits offered can be found at http://www.myswbenefits.com/. Benefits include:

  • Retirement plans
  • Health care coverage
  • Total well-being programs
  • Daily commute support

Pay

The wage range for this role takes into account factors such as skill sets, experience, training, licensure, certifications, and business needs. The disclosed range estimate has not been adjusted for geographic differentials.

Schedule

  • Part-time
  • Monday through Friday, 8:00 AM to 5:00 PM (specific hours subject to change based on business needs)

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