Customer Service Assistant / Customer Service Logistics intern

Job Overview

Role and Responsibilities

Profile

What we offer

• Job Overview

  blackcrows is looking for a Customer Service Assistant / Customer Service Logistics Intern to join its Customer Service team based in Los Angeles.

• Role and Responsibilities

  • Position Objectives

  • Generate the documents for Canadian Shipments (commercial invoices)

  • Support the team in managing retail logistics flows and e-commerce

  • Ensure customer satisfaction

  • Act as a key link between customers, warehouses, carriers, and internal teams

• Profile

  • Education and Experience

    • Currently pursuing a Bachelor's degree in Supply Chain, Logistics, or a related field (Junior or Senior standing preferred).

  • Profile

    • You are detail-oriented, organized, autonomous, and adaptable.

    • You have a curious and creative mindset.

• What we offer

  • The rare opportunity to be part of a small, passionate team shaping how a globally respected ski brand expresses itself — on snow, in culture, and through the people who embody our spirit.

  • Strong core values that make up our DNA as a company: fairness and caring, team spirit, positive attitude, open-mindedness, ski/outdoor culture

  • We are committed to providing a working environment that promotes diversity, inclusion and equal employment opportunity regardless of race, colour, gender, age, creed, religion, national or ethnic origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.

  • We are committed to preventing all forms of discrimination and we need our employees to join us in this responsibility.