Customer Service and Logistics Intern
Mondelēz International · East Hanover, NJ · 1 mo ago
OTHR$60k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them.
We need to parse the job description.
Key sections:
- Intro: "Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor. Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 2026 by Yello & WayUp and one of the Best Companies for New Graduates by Forbes."
That's about the role / company overview. Could be "About the role" or "About the company". Use
About the role
and then with that text.
- Function Job Description: "Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf."
That's also about role. Could be part of same section.
- Primary Responsibilities of a Customer Service & Logistics Intern are: then bullet list: Product Supply, Customer Service, Logistics Operations, Branch Operations each with description.
We need to output a
- for each responsibility. Probably each bullet can contain subtext.
- Requirements And Preferred Qualifications: includes bullet list: Pursuing a Bachelor’s Degree in: Supply Chain, Supply Chain Management, Operations, Business Administration. Currently pursuing an undergraduate degree with a preferred expected graduation date between December 2027 and May 2029. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Mondelēz International (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status. The ideal candidate displays some of the following characteristics: Strong leadership potential and student leadership experience. Excellent communication skills and resilience. Adaptable, with interpersonal savvy and engaged in diverse extracurricular activities. Demonstrating a growth mindset, agility, integrity, and a vision for the future. Strong cognitive abilities, willingness to learn, and data pattern recognition. Driven, curious, and ready to make a positive impact.
We need to separate requirements vs qualifications? The instruction says use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine some. We have requirements: degree, graduation date, work authorization. Qualifications: ideal candidate characteristics (leadership, communication, etc.) Could also be skills.
We need to decide sections: maybe "Requirements" for degree, graduation date, work auth. "Qualifications" for ideal candidate characteristics. "Skills" maybe not explicitly listed; we could omit if no specific skill list. But we have "Strong cognitive abilities, willingness to learn, and data pattern recognition." Could be skills. However we should not create thin sections; better to combine into Requirements and Qualifications.
- Why choose Mondelez International? Then list perks: Subsidized, fully furnished housing for the Summer (For those who qualify) Roundtrip travel covered at the beginning and end of the internship Given value added projects that are presented to Leadership Intern programming, including events and activities throughout the summer Full-Time conversion opportunities upon graduation
That's benefits. So we need a Benefits section with
- .
- Compensation: "The expected compensation weekly pay ranges for interns is $900 - $1,150 based on your expected graduation date. Compensation rates for Summer Interns is pre-determined and non-negotiable."
That's Pay. So we need Pay section with that info. Not schedule.
- Business Unit Summary: repeated twice; we can include as part of About the role or maybe separate "About the company". But we should avoid duplication. The instruction: remove duplicated lines. So we should include only once.
- Job Type Intern (Fixed Term) Interns Early Careers: maybe not needed.
- Also there is a line: "Salary and Benefits: The base salary ranges for this position are shown below; the exact salary depends on several factors such as experience, skills, education, and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. Any other location base salary range: $59,800 In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company."
That seems like generic boilerplate for a regular position, not intern. Might be considered boilerplate; but it includes specific salary range $59,800 and benefits list. However the internship already has compensation weekly pay $900-$1,150. The base salary $59,800 seems irrelevant to intern. Might be considered boilerplate; but it's specific. However the instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not exactly those categories, but it's generic benefits. However we already have a Benefits section from internship perks. The generic benefits list may be considered boilerplate but includes specifics like health insurance etc. The instruction says: "Prefer a few substantive sections over many thin ones." Also "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". The generic benefits list is specific (health insurance, wellness..., etc). But it's likely part of standard boilerplate for many jobs; but it's still substantive. However we already have internship-specific benefits (housing, travel, projects, conversion). The generic benefits may be considered duplicate or not needed. The instruction says remove duplicated lines. This is not duplicated elsewhere in the posting (except maybe earlier benefits). But it's generic; still we could include it as part of Benefits section, merging with internship perks. However we must be careful not to include too much boilerplate. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not those. It's compensation and benefits. Might be okay to include.
But we already have Pay section from internship compensation. The generic base salary $59,800 conflicts with internship weekly pay. Likely it's a mistake; but we should preserve all substantive information. So we could include both: Pay section with weekly pay $900-$1,150, and also mention base salary range $59,800 (maybe as annual equivalent). However that may be confusing. But we must preserve all substantive info; we cannot invent or summarize away detail. So we need to include that line.
Thus we will have Pay section containing both: weekly pay range $900-$1,150 based on expected graduation date; compensation rates predetermined and non-negotiable; also base salary range $59,800 (maybe annual) and eligibility for bonus program.
But the instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation and benefits, so we can.
Schedule: not mentioned; no schedule info. So we should not create Schedule section.
Now we need to output HTML fragment only.
Structure:
About the role
...
Maybe combine intro and function job description and business unit summary into one or multiple
. Use
for prose.
Then
Responsibilities
- ...
...
Then Requirements
- ...
...
Then Qualifications
- ...
...
Then Benefits
- ...
...
Then Pay
...
We must not repeat job title as heading. Good.
We need to ensure we don't include any filler like "commensurate with experience". Not present.
Now let's extract precise text.
About the role: combine:
"Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor. Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 2026 by Yello & WayUp and one of the Best Companies for New Graduates by Forbes.
Function Job Description Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.
Business Unit Summary The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing, and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, Clif bars and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country."
We should avoid duplication: Business Unit Summary appears twice later; we include once.
Now Responsibilities: list:
- Product Supply - Product Supply interns work at field sites as Site Logistics Planners. This position serves as the point person for inventory coordination for all product categories in each Distribution Center.
- Customer Service- Our Customer Service interns take on the real-life role of a Customer Service Coordinator. Most interns are assigned to either a deduction, credit, or order management role. Deduction interns, in partnership
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the job description. Key sections: - Intro: "Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor. Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 2026 by Yello & WayUp and one of the Best Companies for New Graduates by Forbes." That's about the role / company overview. Could be "About the role" or "About the company". Use
About the role
and thenwith that text. - Function Job Description: "Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf." That's also about role. Could be part of same section. - Primary Responsibilities of a Customer Service & Logistics Intern are: then bullet list: Product Supply, Customer Service, Logistics Operations, Branch Operations each with description. We need to output a
- for each responsibility. Probably each bullet can contain subtext.
- Requirements And Preferred Qualifications: includes bullet list: Pursuing a Bachelor’s Degree in: Supply Chain, Supply Chain Management, Operations, Business Administration. Currently pursuing an undergraduate degree with a preferred expected graduation date between December 2027 and May 2029. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Mondelēz International (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status. The ideal candidate displays some of the following characteristics: Strong leadership potential and student leadership experience. Excellent communication skills and resilience. Adaptable, with interpersonal savvy and engaged in diverse extracurricular activities. Demonstrating a growth mindset, agility, integrity, and a vision for the future. Strong cognitive abilities, willingness to learn, and data pattern recognition. Driven, curious, and ready to make a positive impact.
We need to separate requirements vs qualifications? The instruction says use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine some. We have requirements: degree, graduation date, work authorization. Qualifications: ideal candidate characteristics (leadership, communication, etc.) Could also be skills.
We need to decide sections: maybe "Requirements" for degree, graduation date, work auth. "Qualifications" for ideal candidate characteristics. "Skills" maybe not explicitly listed; we could omit if no specific skill list. But we have "Strong cognitive abilities, willingness to learn, and data pattern recognition." Could be skills. However we should not create thin sections; better to combine into Requirements and Qualifications.
- Why choose Mondelez International? Then list perks: Subsidized, fully furnished housing for the Summer (For those who qualify) Roundtrip travel covered at the beginning and end of the internship Given value added projects that are presented to Leadership Intern programming, including events and activities throughout the summer Full-Time conversion opportunities upon graduation
That's benefits. So we need a Benefits section with
- .
- Compensation: "The expected compensation weekly pay ranges for interns is $900 - $1,150 based on your expected graduation date. Compensation rates for Summer Interns is pre-determined and non-negotiable."
That's Pay. So we need Pay section with that info. Not schedule.
- Business Unit Summary: repeated twice; we can include as part of About the role or maybe separate "About the company". But we should avoid duplication. The instruction: remove duplicated lines. So we should include only once.
- Job Type Intern (Fixed Term) Interns Early Careers: maybe not needed.
- Also there is a line: "Salary and Benefits: The base salary ranges for this position are shown below; the exact salary depends on several factors such as experience, skills, education, and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. Any other location base salary range: $59,800 In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company."
That seems like generic boilerplate for a regular position, not intern. Might be considered boilerplate; but it includes specific salary range $59,800 and benefits list. However the internship already has compensation weekly pay $900-$1,150. The base salary $59,800 seems irrelevant to intern. Might be considered boilerplate; but it's specific. However the instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not exactly those categories, but it's generic benefits. However we already have a Benefits section from internship perks. The generic benefits list may be considered boilerplate but includes specifics like health insurance etc. The instruction says: "Prefer a few substantive sections over many thin ones." Also "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". The generic benefits list is specific (health insurance, wellness..., etc). But it's likely part of standard boilerplate for many jobs; but it's still substantive. However we already have internship-specific benefits (housing, travel, projects, conversion). The generic benefits may be considered duplicate or not needed. The instruction says remove duplicated lines. This is not duplicated elsewhere in the posting (except maybe earlier benefits). But it's generic; still we could include it as part of Benefits section, merging with internship perks. However we must be careful not to include too much boilerplate. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not those. It's compensation and benefits. Might be okay to include.
But we already have Pay section from internship compensation. The generic base salary $59,800 conflicts with internship weekly pay. Likely it's a mistake; but we should preserve all substantive information. So we could include both: Pay section with weekly pay $900-$1,150, and also mention base salary range $59,800 (maybe as annual equivalent). However that may be confusing. But we must preserve all substantive info; we cannot invent or summarize away detail. So we need to include that line.
Thus we will have Pay section containing both: weekly pay range $900-$1,150 based on expected graduation date; compensation rates predetermined and non-negotiable; also base salary range $59,800 (maybe annual) and eligibility for bonus program.
But the instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation and benefits, so we can.
Schedule: not mentioned; no schedule info. So we should not create Schedule section.
Now we need to output HTML fragment only.
Structure:
About the role
...
Maybe combine intro and function job description and business unit summary into oneor multiple
. Use
for prose. Then
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
...
We must not repeat job title as heading. Good. We need to ensure we don't include any filler like "commensurate with experience". Not present. Now let's extract precise text. About the role: combine: "Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor. Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 2026 by Yello & WayUp and one of the Best Companies for New Graduates by Forbes. Function Job Description Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf. Business Unit Summary The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing, and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, Clif bars and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country." We should avoid duplication: Business Unit Summary appears twice later; we include once. Now Responsibilities: list: - Product Supply - Product Supply interns work at field sites as Site Logistics Planners. This position serves as the point person for inventory coordination for all product categories in each Distribution Center. - Customer Service- Our Customer Service interns take on the real-life role of a Customer Service Coordinator. Most interns are assigned to either a deduction, credit, or order management role. Deduction interns, in partnership
- .
- Compensation: "The expected compensation weekly pay ranges for interns is $900 - $1,150 based on your expected graduation date. Compensation rates for Summer Interns is pre-determined and non-negotiable."
That's Pay. So we need Pay section with that info. Not schedule.
- Business Unit Summary: repeated twice; we can include as part of About the role or maybe separate "About the company". But we should avoid duplication. The instruction: remove duplicated lines. So we should include only once.
- Job Type Intern (Fixed Term) Interns Early Careers: maybe not needed.
- Also there is a line: "Salary and Benefits: The base salary ranges for this position are shown below; the exact salary depends on several factors such as experience, skills, education, and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. Any other location base salary range: $59,800 In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company."
That seems like generic boilerplate for a regular position, not intern. Might be considered boilerplate; but it includes specific salary range $59,800 and benefits list. However the internship already has compensation weekly pay $900-$1,150. The base salary $59,800 seems irrelevant to intern. Might be considered boilerplate; but it's specific. However the instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not exactly those categories, but it's generic benefits. However we already have a Benefits section from internship perks. The generic benefits list may be considered boilerplate but includes specifics like health insurance etc. The instruction says: "Prefer a few substantive sections over many thin ones." Also "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". The generic benefits list is specific (health insurance, wellness..., etc). But it's likely part of standard boilerplate for many jobs; but it's still substantive. However we already have internship-specific benefits (housing, travel, projects, conversion). The generic benefits may be considered duplicate or not needed. The instruction says remove duplicated lines. This is not duplicated elsewhere in the posting (except maybe earlier benefits). But it's generic; still we could include it as part of Benefits section, merging with internship perks. However we must be careful not to include too much boilerplate. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not those. It's compensation and benefits. Might be okay to include.
But we already have Pay section from internship compensation. The generic base salary $59,800 conflicts with internship weekly pay. Likely it's a mistake; but we should preserve all substantive information. So we could include both: Pay section with weekly pay $900-$1,150, and also mention base salary range $59,800 (maybe as annual equivalent). However that may be confusing. But we must preserve all substantive info; we cannot invent or summarize away detail. So we need to include that line.
Thus we will have Pay section containing both: weekly pay range $900-$1,150 based on expected graduation date; compensation rates predetermined and non-negotiable; also base salary range $59,800 (maybe annual) and eligibility for bonus program.
But the instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation and benefits, so we can.
Schedule: not mentioned; no schedule info. So we should not create Schedule section.
Now we need to output HTML fragment only.
Structure: