Customer Service Logistics Coordinator

About the role

We’re looking for a motivated and detail-oriented Account Coordinator to join our team. In this role, you’ll play a key part in supporting our customers by ensuring clear communication, timely updates, and a smooth overall experience from start to finish.

Responsibilities

• Serve as a primary point of contact for client inquiries, delivering prompt and professional support
• Aid with order entry, tracking, and scheduling to ensure a seamless customer experience
• Collaborate with internal teams to ensure requests are handled accurately and on time
• Proactively communicate updates and status information to clients
• Maintain accurate customer records, documentation, and account details
• Help resolve service concerns quickly and professionally, ensuring customer satisfaction
• Support reporting and provide insights to help improve the overall customer experience

Requirements

• 1–2 years of experience in customer service, account coordination, or a related role
• Strong organizational skills and ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook); CRM experience is a plus
• A positive, solution-oriented mindset with strong attention to detail
• Ability to work independently while contributing to a team environment

Qualifications

• High school diploma or equivalent
• Valid driver’s license

Skills

• Customer service skills
• Organizational skills
• Microsoft Office proficiency
• CRM experience (optional)

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay

$20.00/hour

Schedule

Full-Time (40 hours/week)

Job Details

• Full-Time | In-Person
• Deerfield Beach, FL
• Job Type: Full-time
• Work Location: In person