Customer Service Advisor

What You’ll Do As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and fostering loyalty by explaining oil change options and additional services. Training is provided to develop your communication skills and product knowledge, enabling you to effectively assist guests and become an expert in services and company operations. Responsibilities Include Suggesting additional services based on inspections and manufacturer recommendationsEngaging with customers face-to-face with effective communicationAssisting with vehicle maintenance tasks, including occasional lifting up to 50 poundsWorking in a non-climate-controlled environment and standing for extended periodsReviewing and understanding training materials, safety procedures, and operational instructions Qualifications & Skills Effective interpersonal and communication skillsEagerness to learn and grow within the roleFull mobility and manual dexterity, including working above head and climbing stairsFluency in English (reading, writing, speaking) Career Development & Benefits Opportunities for advancement are available through comprehensive training, safety commitment, and values-driven culture. Benefits include competitive pay, paid training, flexible schedule, PTO, uniforms, tuition assistance, health coverage, retirement plans, and discounts on services. Equal opportunity employment is practiced, with accommodations provided for applicants with disabilities.