Customer Service Advisor

About the role

The Customer Service Advisor opportunity is suited to candidates with strong customer support expertise in a technical, process-driven environment. This position focuses on managing customer interactions, supporting account, product and service enquiries, and ensuring accurate order handling.

Responsibilities

• Interact directly with customers and provide information relating to accounts, products and services.
• Generate quotes based on customer needs and requested solutions.
• Receive, verify and process customer orders accurately.
• Manage customer order changes and ensure updates are handled correctly.
• Deliver effective customer support within a technical industry environment.

Qualifications & Experience

• Essential: Direct customer support or customer service experience.
• Desirable: Experience with SAP.
• Desirable: Experience with Oracle.
• Desirable: Oil & Gas, or Chemical background.

Pay

Commensurate with experience.

Schedule

5/40 – Onsite