Customer Service Advisor

Full or part time pay: $17.00-$23.00 per hour.

About the role

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand, Precision Tune Auto Care provides total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance. You’ll be part of a team committed to integrity, safety, and top-quality customer service, passionate about keeping drivers safe on the road.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

Requirements

• High School Diploma or GED.
• Valid driver’s license.
• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Comfortable with basic math and calculating discounts/commissions.
• Ability to work days.

Physical Requirements

• Lift up to 50 lbs.
• Frequent standing, walking, bending, stooping, kneeling, and reaching.
• Climb ladders and safely operate a vehicle.

Benefits

• Competitive pay.
• Medical, dental — coverage begins the 1st of the month after your hire date.
• Paid Time Off (PTO) to relax and recharge.
• Closed evenings and Sundays — enjoy a better work-life balance.
• 7 paid holidays off.