Customer Relations Representative - State Farm Agent Team Member

About the role

I opened my agency in 2009, and today I lead a team of five. Before becoming an agent, I spent 11 years as a coach and athletic trainer at both the high school and collegiate levels, and later served as an Associate Professor at Midwestern State University. I ultimately transitioned to State Farm because I wanted to operate my own business and create more time freedom for my family.

I earned my Bachelor of Science from Tarleton State University and my Master of Science from Indiana State University. I’m married with kids, and as a family we love to travel, seek adventure, and stay active through sports. Some fun facts about me: I’m a blue belt in Brazilian Jiu-Jitsu, I run Spartan Races, and I love volleyball so much that I built a sand court in my backyard.

I’m deeply involved in our community — supporting schools across Hays County, sponsoring local youth sports programs, and serving for 10 years as a sponsor of the For The Love Of Go racing series, which promotes family health and fitness. I also serve on the Kyle Chamber of Commerce Board and co-lead a Dad’s For Christ men’s group.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Able to work in a team environment

Benefits

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Licence reimbursement

Pay

$70,000.00 - $80,000.00 per year

Schedule

Flexible hours

Contact

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.