CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Jesse Cervera State Farm Agency · Hammond, IN · 3 wk ago
OTHR$30k–$40k/yrFull-time
Benefits
- Competitive salary
- Health insurance
- Paid time off (vacation and personal/sick days)
Responsibilities
- Provide prompt, accurate, and friendly customer service.
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Self-motivated
- Able to make presentations to potential customers
- Achieve mutually agreed upon marketing goals
- Experience in marketing
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)