Customer Relations Representative - State Farm Agent Team Member

About the role

We are seeking a driven and ambitious individual to join our busy insurance and financial services office in West Linn and Happy Valley. The ideal candidate will manage customer inquiries, assist with retention strategies, and communicate effectively under pressure.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Aid in customer retention strategies.
• Cook up coordination with other departments to ensure customer satisfaction.
• Show communication and problem-solving skills.
• Experience in customer service is preferred.
• Handle high-stress situations calmly.

Requirements

• Self-motivated and entrepreneurial spirit.
• Desire to win and achieve results.

Qualifications

• Knowledge of insurance and financial services.
• Experience in customer service.
• Ability to handle high-stress situations calmly.

Skills

• Communication skills.
• Problem-solving skills.

Benefits

• Competitive salary.
• Flexible schedule.
• Health insurance.
• Opportunity for advancement.
• Paid time off.
• Training & development opportunities.

Pay

• Salary is competitive and varies based on experience and qualifications.

Schedule

• Schedule is flexible and can accommodate your needs.

Benefits

• Health insurance coverage.
• Opportunity for advancement within the company.
• Paid time off.
• Training and development opportunities.

Company Information

• We help customers with various insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in West Linn and Happy Valley.
• Additional languages spoken: Spanish.

Contact

If you are interested in this opportunity and have a resume on Indeed, please apply now. For more information about our agency, visit our website or contact us directly.