Customer Relations Representative - State Farm Agent Team Member

About the role

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it!

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Aid in customer retention strategies.
• Cook up with other departments to ensure customer satisfaction.

Requirements

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Skills

• Self-motivated.
• Entrepreneurial spirit.
• Desire to win and achieve results.

Benefits

• License reimbursement.
• 401(k).
• Bonus based on performance.
• Competitive salary.
• Flexible schedule.
• Health insurance.
• Opportunity for advancement.
• Paid time off.
• Training & development.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

Our office is located in Glenville, NY.

I have been a State Farm agent since 2008.

Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet