CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
About the role
I attended the University of North Alabama and bring 26 years of experience with State Farm across a variety of roles. I opened my first agency in 2013 and expanded with a second location in 2023. Today, we’re a team of 18 across both offices, focused on growth, collaboration, and strong performance.
We stay actively involved in the community by sponsoring events like the Gardendale Farmers Market and the Magnolia Festival.
For our team, we offer health benefits, a Simple IRA, and a strong focus on work-life balance.
Our office culture is growth-driven, collaborative, and competitive. We value integrity, teamwork, and a strong drive for results. We’re looking for someone who is motivated, coachable, and team-oriented—someone who brings a competitive spirit and wants to grow as part of a high-performing environment.
Responsibilities
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Aid in customer retention strategies.
- Collaborate with other departments to ensure customer satisfaction.
Qualifications
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Pay
$40,000.00 - $55,000.00 per year